Return Policy
🛡️Return Policy
All products in our store come with a 14‑day free return policy and shipping insurance, underwritten by our official insurance partners (including UBao Insurance, etc.).
• ✅ If the product has quality issues (e.g., defective, damaged, incomplete, unusable, or significantly inconsistent with the product description);
• ✅ If the seller ships the wrong product, misses items (e.g., incorrect style, color, size, missing items in the package, etc.);
• ✅ If the product is damaged or lost during transportation (confirmed by logistics or the platform). Reasonable return shipping costs incurred from initiating a return will be compensated by the shipping insurance according to the agreement;
• ✅ If the buyer initiates a return due to personal reasons (e.g., not liking the product, ordering the wrong item, etc.), the shipping costs will also be fully covered by the shipping insurance.
🛡️ In the event of the above circumstances, our store and the shipping insurance will fully cover the return shipping costs for a refund and return of goods.
*The shipping insurance only covers the basic return shipping cost and does not include expedited or additional fees.